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Privacy Policy

Xtremity Solutions takes data protection seriously and are committed to being upfront about our approach to privacy.  This privacy notice sets out how we will treat the personal data which you provide to us in compliance with applicable data protection law, in particular the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

Who are we?

Xtremity Solutions Ltd is a privately owned, British medical device company based in the North East of England since 2005. We will act as the data controller for personal data submitted to us by participating patients.

Xtremity Solutions Registered company number is 08031770 with registered offices at 71, Jay Avenue, Teesside Estate, Thornaby-on-Tees, North Riding of Yorkshire TS 17 9LZ United Kingdom. Should you have any queries about this policy, or the way in which we control your personal data, or about exercising your rights, please e-mail gdpr@xtremitysolutions.com, or write to Data Protection at the address noted above.

What personal data do we collect?

Should you make an enquiry about one of our products, we will then collect your name, email address, telephone number and occupation. We do not collect sensitive personal data nor will we ever sell any personal information collected.

What purposes do we use your personal data for?

Contractual purposes

If you have registered to receive our products and services, we may use your personal data to:

Legitimate interests

We may process your personal data for purposes which are within our legitimate interests, including:

You may have the right to object to this processing if you wish, as further detailed below, under the heading ‘Your Rights’.

Marketing communications

Where you have given your express consent to receive marketing communications, we may use your personal data to:

Legal purposes

We may also process your personal data if required by law, including responding to requests by government or law enforcement authorities, or for the prevention of crime or fraud.

How long will we retain your personal data?

We will retain your personal data for a minimum of 30 years as required by current medical device governance. This is designed to ensure the protection of the interest of patients who receive implants and where appropriate, to be able to comply with any legal requirements, audit requirements, regulatory requests or orders from Competent Authorities and or Courts.

You may unsubscribe from marketing communications at any time by clicking on the link provided in the relevant email.

Who do we share your personal data with?

We may share your personal data with trusted third parties including:

We will ensure there is a contract in place which each of these data recipients which ensures the confidentiality, security and lawful processing of all personal data shared with them.

Where we share personal data with subsidiaries / associated that are located outside of the European Economic Area, we will ensure that the transfer of personal data will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

What are your rights?

You have various rights with respect to our use of your personal data:

Please note that there are exceptions to these rights, if, for example, we are under a legal obligation to continue to process your personal data.

Changes to our Privacy Policy

Any changes we may make to our Policy in the future will be posted on this page and, where appropriate, notified to you by email.  Please check back frequently to see any updates or changes to our Policy.